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Online & Mobile Banking Forecast

Current, future and historical usage: 1994 to 2021

Jim Bruene

Jan. 6, 2012; OBR 200


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Abstract: In this report, we look at online/mobile banking and bill pay usage in the United States, both past (back to 1994), present, and future (through 2021). Year-by-year projection are provided for the following online products and services:

  • Checking/deposit account access
  • Peer-to-peer (P2P) lending
  • Mobile access
  • Loan/credit card access
  • Account aggregation
  • Pay-anyone bill pay
  • Direct bill pay
  • Person-to-person (P2P) payments

Also, in this report we look at:
  • Mobile banking forecast for 2025
  • The top 10 developments in 2011
  • The top 46 online banking innovations of all-time including four new entrants
  • Recap of the top 10 by year since 1996

    Companies mentioned: BillGuard, Capital One, Cardlytics, Credit Karma, Credit Sesame, doxo, Glenbrook Partners, Lending Club,, Personal Capital, Simple (BankSimple), ING Direct USA, PNC Bank, Prosper, ReadyForZero, Regions Bank, Square, (PayPal)

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